The College and University Support Network (CUSN) has had 3,830 visitors to its website since its launch in October. CUSN, set up by a partnership of UCU and Teacher Support Network, offers round-the-clock telephone counselling, factsheets, online coaching, money advice and needs-based grants and loans specifically for college and university academic and related staff and their families.

Out of all the calls/emails since launch, the top issues were:

• Working conditions – 30.5%
  (of which 51% were about legal issues, 26% about worklife balance and 10% about performance & pay)
• Money – 30.5%
  (of which 63% were about grants and loans, 14% about money difficulties and 8% about making the most of your money)
• Careers – 10%
• People and relationships – 9%
• Information call – 7.5%
• Health and wellbeing – 7%
• Personal – 5.5%

Patrick Nash, CUSN chief executive, said: ‘We encourage everyone who works for adult FE or HE organisations to make use of our free services, whether it be to obtain information, download a factsheet, or speak to one of our fully qualified counsellors or coaches.’